Q. There's a click noise while I am pedaling a Monark exercise bike and it increases
as I increase the weight. How
can I remove the noise?
A. The pedals are not tightly drawn. You must change pedals. If
there's a loose in the crank cheek, loosen in the base bearing.
Q. There's a scratching noise heard when
pedaling a Monark exercise bike. How can I remove the noise?
A. Check that the carriage block
is taken off and that none of the covers is scratching.
Q. There's a click noise and a
squeak noise when pedaling a Monark exercise bike. How can I remove the noise?
A. Loosen the chain a bit.
Q. It's not possible to cycle with
an even weight or it's hacking when putting on weight or the Monark exercise
bike increases weight after a few minutes. How can I fix
this?
A. Clean the break surface at the
fly wheel and change the brake belt.
Q. The meter doesn't show speed,
RPM, or distance. How can I fix this?
( For Monark 915)
A. Check that the magnet on the
chain wheel hasn't fallen off. Eventually change crank sensor. Check that all connectors
are tightly put together.
Q. The meter shows no or incorrect
heart rate. How can I fix this? ( For Monark 915)
A. Check the earlobe pulse sensor
and the batteries. If the fault remains - change meter.
Q. The meter shows doubtful
numbers. How can I fix this? ( For Monark 915)
A. Change battery. If the fault
remains - change meter.
Q. It's hard to get an even
weight. The scale is jumping when pedaling. How can I fix this? ( For Monark 915)
A. Clean the brake surface at the
fly wheel and change the brake belt.
Q. There are noise from the hub
connection. How can I remove the noise? ( For Monark 808-809 )
A. Change the angle of the hub
connection. If this doesn't help, change the hub connection and / or the cable. If it
still doesn't help, change meter.
Q. The Monark speedometer shows to
high speed. How can I fix this? ( For Monark 808-809 )
A. Change meter.
Q. Is it possible to fix bicycle
pedals to an Tunturi exercise cycle?
A. If your bike has pedals with
9/16 inch threads, you can swap the pedals over. You need a 15 mm wrench to detach them.
Q. Is it possible to fix a bicycle
seat on to an Tunturi exercise cycle?
A. The seat can be replaced in
almost all Tunturi upright cycle models, only exceptions are F200 and E604 due to their
seat attachment. Some Tunturi models allow replacing the seat without any accessories,
models of the 300- and 400-series require an adapter (spare part number 153.1012).
Q. What problem sources may affect
the use of a heart rate belt?
A. If you have problems with
heart rate measurement: - moisten the sensors on the inside of the heart rate belt lightly
with water - make sure that the sensors on the inside of the heart rate belt touch the
skin, and tighten the belt - if the measurement function has gradually faded, the
batteries may be dead - Make sure that there are no sources of interference nearby, such
as mobile phones, security systems etc.
Q. What problem sources may affect
the reliability of pulse measurement with an ear sensor?
A. Peripheral circulation varies
from person to person. For some people, circulation in the ear may weaken under strain,
and pulse measurement is no longer possible. The same kind of problem may occur in hand
pulse measurement.
Q. Is it safe to use a heart rate
monitor if you have a pacemaker?
A. Always consult the
manufacturer and or doctor before using a heart rate monitor. The heart rate monitoring
may have an effect on the pacemaker and its functions.
Q. With which PC programs are the
Tunturi equipment compatible?
A. Most Tunturi high-end products
are PC compatible. Tunturi has developed a special T-Ware test and training program,
which is directly compatible with all PC compatible Tunturi products.
Furthermore, there are several other PC programs for testing and training purposes. Are
Tunturi products compatible with these? The key is the protocol (the data transfer
language between the PC program and the exercise equipment). Both the program and the
equipment must understand the same protocol in order to co-operate. Tunturi equipment use
the T-protocol,
developed by Tunturi. This is an open protocol, and, with certain restrictions, anyone can
order the protocol description from Tunturi over the Internet. Usually, companies making
the PC programs are not active in the fitness equipment business. Therefore, they make the
programs open in a way that allows introducing new protocols, but this is a procedure that
requires a professional person.
Q. How to get spare parts to old
Tunturi fitness devices?
A. We try to keep all spare parts
in stock for at least seven years. We do not make major spare part purchases after that,
but usually have spare parts in stock for fitness equipment that is well over ten years
old. If the required part is no longer available, you can ask Tunturi whether it can be
replaced with one from another fitness device, or if there is some other solution.
Unfortunately we will not always be able to help.
Q. Is it possible to upgrade a
Tunturi product into another model by changing components?
A. In some cases this is
technically possible, but Tunturi never recommends this, because 1. the modifier is
totally responsible for the functions, accuracy, user safety etc. of the modified product
2. Tunturi warranty can never be applied to such a product 3. the combined price of labor
and parts can be substantially higher that that of the corresponding Tunturi product
For these reasons Tunturi Ltd never gives any instructions for such upgrading. Notice that
a fitness equipment is an entity in which the used solutions often affect several
components. Therefore you can not upgrade a product simply by changing the meter console.
Q. What does calibration mean and
how is it performed to Tunturi equipment?
A. Calibrating a fitness
equipment means correcting the accuracy with which it measures various factors, such as
effort, rpm, and time. Tunturi ergometers are manufactured according to the standards
regulating fitness equipment. These standards define the required measuring accuracy. All
Tunturi ergometers with magnet resistance brakes are designed so that the values adjusted
and set in the production will remain within the tolerances of the standards.
Due to these reasons, the equipment need not be recalibrated to values differing from the
original adjustment. If the effort accuracy need be checked, the product must be attached
to a dynamometer. On the other hand, for example the cadence can easily be checked with
just a watch.
Should there be a malfunction in the components affecting the measuring accuracy, the
displayed values will differ so remarkably from the actual values (for example, the
displayed effort and the resistance in pedaling feeling) that the error can easily be
detected.
Q. Can careless handling of a
packaged product cause malfunctions?
A. Fitness equipment contains
moving and precision-located components. Therefore, it is very important that the product
packages are always handled with care. All packages are marked with arrows showing the
proper package positioning. Always pay attention to the “This Side Up” signs.
After the product assembly, it remains important to keep the product in the position, in
which it is used for training, unless the product has a specific storage position
Q. What is the recommended
environment for use and storage of a Tunturi fitness equipment?
A. All fitness equipment are
designed for use and storage indoors, in an environment of normal home conditions. The
fitness equipment tolerate temperatures between +10 and +35 degrees Celsius, the air
humidity must never exceed 90 %: otherwise the humidity may cause malfunctions in the
console electronics and the metal surfaces are exposed to corrosion. Notice that some
Tunturi products for commercial use feature a galvanized steel frame. It is not
recommended to keep the products exposed to continuous sunshine, and in storage the
products should be protected against dust.
Q. What is the difference between
an ergometer cycle and an exercise cycle?
A. Unlike the exercise cycle, the
ergometer cycle is a device for measuring your training effort: the brake system of an
ergometer continually measures the pedaling effort and shows this on the display in watts
(W). Benefits of an ergometer in training include a highly accurate calculation of energy
consumption, possibility of repeating exercises exactly on the same intensity and
performing condition tests. Furthermore, an ergometer can offer preset training profiles.
Notice that the ergometer is a name for various different training equipment measuring the
training effort: the Tunturi range includes cycle, recumbent, crosstrainer and rower
ergometers. Exercise cycles are good equipment when you just want to get a routine
training motion. Ergometers are excellent training equipment for goal-oriented and even
demanding exercise.
Q. How should a Tunturi exercise
bike be maintained?
A. Tunturi equipment are designed
to need little maintenance. However, it is advisable to periodically check the tightness
of all fixing screws to ensure training safety. Also an important part of the product
maintenance is to use it according to the Owner’s Manual instructions: read them
carefully and keep the Manual so you can refer to it if need be.
After exercising, the equipment should always be cleaned with a soft, absorbent cloth.
Never use solvents. Cleaning the equipment removes sweat, which may cause corrosion: it is
a good idea to protect all metal surfaces outside the covers with teflon or car wax.
Removing sweat also minimizes the possibility of electric malfunctions.
Q. Heart rate or pulse?
A. The measurement of your heart rate is
based on electrical impulses registered from the heart, whereas pulse meters measure
peripheral circulation e.g. via an ear clip or a handgrip to calculate your pulse rate. If
you use a heart rate controlled exercise program, we recommend to use a Polar® transmitter belt for continuous heart rate
measurement.
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